Upon recommendation of my neighborhood, I reached out to Michael and Impact Roofing for assessment of my roof. Michael was responsive, walked me through what he found and next steps to work with my insurance company. A full replacement of roof, gutters etc. was approved by my insurer.
Matt has done a very good job of keeping me appraised throughout the process. Materials were backordered, and changes in schedule occurred, but to an extend that is the nature of the business. Always transparent, I appreciate his coordination, and the teams dispatched to our house were all professional, courteous and hard working.
The house looks great with the new roof, gutters etc.
I hope to not have to replace my roof again, but if I do, I know who to call. For those in a similar situation, it does not hurt to reach out to Impact Roofing to discuss options.
These guys are great. James came over and thoroughly explained what was to be done. They were prompt on arrival at the scheduled time, and worked quickly, efficiently, and professionally to complete the work. They even cleaned up and left the area spotless. The quality of work is top notch. Highly recommended…
If I could give Impact Roofing 10 stars, I would! A storm in DC damaged my roof and water was coming in and creating further damage. I spoke with James. He was quick, responsive, and so helpful. I ended up using the company that my insurance company sent, but I will recommend Impact Roofing to friends and family any time, especially in emergencies.
We had such a great experience working with Impact Roofing. Our new house was in pretty bad shape, and our roof sprung a significant leak overnight. They came out and explained everything that needed to be done in great detail, with multiple options. In less than a week, we had a new roof. Due to the unique way our house was built, it's 70+ years old, unexpected debris/dust fell from our wood plank ceiling with all the movement on the roof. They paid to have a cleaner within a day to clean our home's entire interior.
They followed up a few weeks later to ensure everything was going great. We plan on using them again on our next project, residing in our house.
Excellent communication throughout the process
Great customer service
Thank you, Mason, Jeff & Team, for giving us a great roof!